Any website owner’s priority is to choose the best available web hosting. But even the best companies are not perfect. Sometimes your website will face issues that cannot be directly prevented by the hosting company. WPX Hosting, for example, provides valuable hosting services but users have reported the 503 Service Unavailable issue with its websites.
That’s not the only issue that your website might face in 2024. Other common problems include 500 Internal Server Errors and database issues. Not every website owner is a tech geek which is why there is a common troubleshooting method available that anyone can use. It simply requires you to head to a certain page and then follow the instructions accordingly.
If all this sounds too much to take, don’t worry. I will explain everything regarding the troubleshooting of common WPX Hosting issues in this article. Stay with me as I help you find solutions to your WordPress site’s problems!
Common Hosting Server Error Messages and Solutions
First of all, I would like to provide some information about the common hosting server errors you might encounter. As I describe each error, I will provide the general solution along with it. So let’s get right into the business:
1. 500 Internal Server Error
The 500 Internal Server Error is encountered when the server faces an unexpected condition or configuration problem and it is unable to complete the request from a browser.
- Solution: Go to the Server Logs from your WPX Hosting dashboard and check for any errors and problems. If there are, you will need to solve that error first. If not, you can review the file permissions of your website to see if the issue is resolved. You can do this in the File Management section of the control panel.
2. 503 Service Unavailable
The 503 Service Unavailable error message means that the server is not ready to take the request. One of the common reasons for this is server overload.
- Solution: To fix this error, you will have to check the server resources and see if there is any overload occurring. If that’s not the case, you might need to contact the WPX Hosting support team for assistance in this regard.
3. 504 Gateway Timeout
This error can be encountered when the server is not functioning properly. The message is displayed after the server takes too long to load a page, causing it to time out.
- Solution: You can fix this issue by simply optimizing your website’s performance. Check for image optimization and CDN implementation. Also, you can adjust the timeout settings of your site to give it ample time to load over slow internet connections.
4. 403 Forbidden
This error message is displayed when the server understands a request but does not have permission so it prevents the authorization for that request.
- Solution: You can review file permissions for certain web pages and content on your website to stop this error message from showing to readers. Check the “.htaccess” file to see if it is blocking access to something and then make changes to it accordingly.
5. 404 Not Found
The 404 Not Found error message shows up when the page someone is trying to access does not exist or its address is altered.
- Solution: By updating permalinks you can pretty much resolve this error message. However, you also need to look for any missing files that might cause the error. Try both solutions one by one and see if the issue is resolved or not.
Now let’s move on to discussing troubleshooting solutions to other common issues you might face with your WPX Hosting server.
Resolving Database Errors
Database errors can impact the functionality of your WordPress site. When encountering database-related issues on WPX Hosting, you need to follow a strategic approach to fix them. I will first explain how to diagnose these errors and in the next subtopic, provide fixes.
Diagnosing Database Errors
Diagnosing database errors requires you to review the log files first. These files have information about all types of errors/changes that occur. Here are some of the steps you need to follow when diagnosing these errors:
- Review error log files to check if any problems have occurred
- Check the resource limits and see if the server resources are overloaded or not
- Look for issues with SQL queries
Fixing Database Errors
To fix database errors, you first need to diagnose and specify the error using the above guidelines. Here are three ways you can fix some common database errors on your WPX Hosting plan:
- Go to the WordPress configuration file (wp-config.php) and verify that the database credentials are accurate
- Login to your WPX Hosting plan and use its database tools to fix any related errors to your hosting server
- Use the phpMyAdmin to manually repair tables. You can access it through the WPX dashboard and then identify and correct problematic tables.
Plugin and Theme Conflicts
Sometimes you might install plugins and themes that are similar in functionality. This leads to theme and plugin conflicts that can affect the site’s functionality or even lead to site crashes. You need to be careful of certain plugins and ready guides before making installations on your website.
Here are a few tips for dealing with plugin and theme conflicts:
- If you feel your website’s functionality is limited by such a conflict, you can simply disable plugins as your first step. After this, check if the issue has been resolved. If not so, you can switch to the default theme of your WordPress website and then check the issue.
- Keep all plugins and themes up to date. Always make sure to back up your website before making such changes. And once that’s done, update your plugins and themes on time and routinely.
- If the issue persists even after this, you will have the option to contact the WPX Hosting support team. They will help you further.
How to Troubleshoot Slow Loading Times and Downtime?
Slow loading times can affect your website in multiple ways. It will affect your SEO rankings, decrease potential conversions, and hurt customer satisfaction. Downtime is another serious issue that might also lead to these consequences. If any of these issues occur on your website, you must solve them as quickly as possible.
Here is how you can easily start troubleshooting these issues.
- Test Site Performance: Use monitoring tools including PageSpeed Insights to analyze your website’s performance first.
- Implement CDN and Caching Plugins: Use a CDN and a caching plugin for example, Perfmatters to make sure every reader of your website can experience a faster loading speed.
- Optimize Images and Videos: You can also optimize images and videos available on your website so it can load them faster.
- Monitor WPX Server: Check the status of WPX Hosting’s server and see if that’s the reason for your website’s downtime.
- Contact WPX Hosting Support: Reach out to WPX Hosting support to resolve the server downtime issue as fast as possible and get your site back up.
Security Breaches on Your Hosting Server
The last thing I am going to cover in this article is security breaches that occur on your hosting server. These can have serious consequences as the existence of your website as a whole can be at risk. Here is how you can find out security breaches on your site and then fix them.
Finding Security Breaches
You should regularly monitor your website for safety purposes. Conduct a security audit of your website regularly. These will help you find out any breaches or security issues that might limit the functionality of your website.
Check the error log for error messages and then investigate its causes. If the reason for it is some security issue, you need to take immediate action in making your website secure. Also, keep your website backed up at all times to prevent data loss.
Fixing Security Breaches
Security is an important part of your website and it should be dealt with seriousness. Here are two steps you can take to fix any security breaches and prepare for future threats in advance:
- Change Passwords and Update Software: If you believe a breach has occurred in the hosting server’s security, you need to instantly change the password of your website and WordPress. Keep it somewhere safe after that and also try updating the plugins on your site.
- Enable Security Features: After this, you should enable security features offered by WPX Hosting. This includes DDoS protection and WAF on your website. You can also install some security plugins to get things covered completely.
Wrap Up
WPX Hosting is one of the more competent web hosting providers. It specifically focuses on offering WordPress hosting which is why its websites are optimized and face issues less often. But that doesn’t make your website immune to problems and breaches.
Your website can run into different types of problems including foreign attacks or internal server errors. Some errors can be caused by the hosting server while others might be due to the software installed on your site.
In this article, I provided a complete guide on how to troubleshoot common issues you might face with your WPX Hosting. Use the comment section to ask for any additional questions!
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